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Privacy Policy

1. Information We Collect

We collect the following types of information when you visit or interact with our site:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment information, and order details.

  • Non-Personal Information: Browser type, device type, IP address, pages visited, and time spent on the site (via cookies or analytics tools).

  • Communication Data: Information you provide when contacting us or submitting forms (e.g., inquiries, feedback, or order notes).

 

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you about orders, updates, or promotions.

  • Respond to customer service inquiries.

  • Improve the website experience and services.

  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

 

3. Payments

All payments are securely processed through third-party providers such as Wix Payments, PayPal, or Venmo. We do not store or have access to your full payment details.

 

4. Cookies & Analytics

We may use cookies to track website usage and improve performance. Cookies do not identify you personally. You can disable cookies in your browser settings.

 

5. Email Marketing

If you opt in, we may send occasional emails about special offers, seasonal products, or updates. You can unsubscribe at any time using the link in the email.

 

6. Information Sharing

We only share your personal information with trusted service providers (like Wix or delivery services) as needed to operate our business. These third parties are obligated to keep your information secure.

 

7. Data Security

We take appropriate measures to secure your data. While no system is 100% secure, we use encryption and secure hosting through Wix to protect your personal information.

 

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Opt out of marketing communications.

To exercise these rights, email us at: support@luliacharcuterie.com

 

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “September 1, 2025”

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

📧 support@luliacharcuterie.com
📍 Aston, Pennsylvania, USA

 

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